Refund policy

↺ Return & Refund Policy

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At Gulfizio, customer satisfaction is our top priority. We aim to provide high-quality products and a smooth shopping experience for every order.

◆ Customers may request a return within 7 days of receiving their order.

◆ Returned products must be:
• Unused
• Unworn
• In original condition
• In original packaging with tags included

◆ Certain items such as personal care products, customized items, or clearance products may not be eligible for return due to hygiene and sale restrictions.

◆ Once your returned item is received and inspected, we will notify you regarding approval or rejection of your refund request.

◆ Approved refunds are processed back to the original payment method within 5–10 business days depending on your bank or payment provider.

◆ Shipping charges are non-refundable unless the item received was damaged, defective, or incorrect.

◆ If your order arrives damaged, please contact us within 48 hours with clear photos of the product and packaging.

◆ Gulfizio reserves the right to refuse returns that do not meet our return conditions.